yesbet apps Privacy Policy
This document provides a complete description of how your personal information is collected, used, and kept secure. Please read it carefully.
Table of Contents
Introduction and Scope
yesbet apps places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what information we collect, why we collect it, how we use it, and how we keep it secure. This Policy applies to all users of the yesbetapps.cam website and its Android and iOS applications — collectively referred to as the "Platform".
By registering on or continuing to use this Platform, you consent to the processing of your information under the terms described in this Policy. Our Terms and Conditions and this Privacy Policy complement each other — reading both together will give you the full picture. If you disagree with anything, please stop using the Platform and contact our support team.
This Policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. Persons under the age of 21 are not permitted to use this Platform.
Information We Collect
yesbet apps collects two types of information: information provided directly by the user, and information generated automatically during use of the Platform.
2.1 Registration and Identity Verification Information
- Full name (as it appears on the National ID card)
- Date of birth (for age verification)
- Mobile number (primary contact method)
- Email address
- Username and password (stored in encrypted form)
2.2 Identity Verification Documents
- Photo of National ID (NID) or passport
- Proof of address, if required
2.3 Financial and Transaction Information
- Mobile wallet number for bKash, Nagad, Rocket, or Upay (for deposits and withdrawals)
- Transaction amount, date, and status
- Account balance and bonus history
2.4 Device and Usage Information
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Time of access and usage patterns on the Platform
- Play history, betting activity, and session duration
How We Collect Information
We collect information through the following methods:
3.1 Direct Collection
You provide information directly when filling out the registration form, going through the identity verification process, contacting the customer service team, and submitting deposit or withdrawal requests.
3.2 Automatic Collection
When you access the Platform, certain information is collected automatically using cookies, server logs, and similar technologies. This includes IP address, browsing patterns, and device-related information.
3.3 Through Payment Partners
When transactions take place with payment providers such as bKash, Nagad, Rocket, and Upay, the relevant partner sends us transaction confirmation information.
How We Use Information
Collected information is used only for the purposes listed below:
4.1 Account Management
Information is required to create, verify, and maintain your account. An account cannot be activated without age and identity verification.
4.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals smoothly and to ensure transaction security.
4.3 Security and Fraud Prevention
Behavioural data is analysed to prevent unauthorised account use, fraudulent activity, and money laundering.
4.4 Support and Communication
Information is used to resolve your issues, send important updates, and maintain contact via live chat or email when needed.
4.5 Responsible Gaming
Playing patterns and time are monitored to ensure responsible gaming. You can find more information in our detailed Responsible Gaming guidelines.
4.6 Product and Service Improvement
Usage patterns are analysed to improve Platform functionality and make the user experience smoother.
Data Storage and Security
All data stored on yesbet apps is protected through SSL (Secure Socket Layer) encryption technology. The entire path of data transfer from your browser to our servers is encrypted, so no outside party can read the information in transit.
Passwords are never stored directly — they are kept only as one-way hashes. Sensitive payment information is held securely on the respective payment partner's servers; card numbers or bank credentials are not stored on our servers.
How long data is retained depends on the type of information. Data for active accounts is retained until the account is closed. Even after an account is closed, some information may be kept for a defined period to meet legal obligations.
Regular audits of our systems are conducted for security purposes. However, no organisation can guarantee complete security on the internet — keeping your password private and not logging in from unfamiliar devices is also your responsibility.
Sharing Information with Third Parties
yesbet apps does not sell your personal information or transfer it to third parties for advertising purposes. Information may be shared in the specific circumstances below:
6.1 Payment Providers
Necessary information is exchanged with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. This information is used solely for transaction verification.
6.2 Technology Service Providers
Trusted technology partners are used to operate the Platform. These partners may process information only for their designated tasks — they may not use it for any other purpose.
6.3 Legal Obligations
If we are legally required to provide information under a valid order from a Bangladeshi court or competent authority, that information will be provided.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the yesbet apps Platform. Cookies are small data files stored on your device that help the Platform remember your preferences and maintain your session.
7.1 Types of Cookies
- Essential Cookies: Used to maintain login sessions and security; without these, the Platform will not function properly.
- Functionality Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: Collect anonymous statistics to understand how the Platform is used.
7.2 Cookie Controls
You can delete cookies or stop accepting new ones from your browser settings. However, disabling essential cookies may limit some Platform functionality.
User Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we hold about you. You can view your own information by logging into your account.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request a correction. Changes related to identity verification may require supporting documents.
8.3 Right to Deletion
You may request deletion of your information by closing your account. However, some information may need to be retained for a specific period due to legal obligations.
8.4 Right to Complain
If you have a complaint about a privacy violation, please contact our support team. You can find the organisation's details and contact information on our About Us page.
Protection of Children and Minors
yesbet apps is strictly for adults — no one under the age of 21 is permitted to open an account or use the Platform. Age is verified at registration and is also confirmed during identity document verification.
If our system identifies an account belonging to a minor, that account will be suspended immediately and the relevant information will be processed in accordance with legal requirements. We do not collect any information from persons under the age of 13.
If you believe a minor is using this Platform, please notify our support team.
Changes to This Policy
yesbet apps reserves the right to amend this Privacy Policy as needed. If a significant change is made, we will post a notice on the Platform and update the date at the top of the policy.
If you continue to use the Platform after a revised policy is published, it will be assumed that you have agreed to the new policy. We therefore recommend checking this page regularly.
Read our Terms and Conditions for full details on all rules and conditions applicable to the Platform.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- 24/7 Live Chat — start directly from any page on the Platform
- Email: [email protected]
Our support team responds in both Bengali and English. For general questions, check our FAQ section — answers to many common queries are already provided there.
This Privacy Policy applies to all services and operations of the yesbet apps Platform. For ages 21+.